Privacy Policy

Introduction

Target High ("we", "us", or "our") is a digital marketing and AI strategy agency headquartered at 10 Four Seasons Pl, Suite 1000, Etobicoke, ON M9B 6H7, Canada, serving clients across Canada and the United States.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our services, or interact with our marketing channels and AI assistant. By using our site or services, you consent to the practices described here.

We are committed to protecting your privacy and handling your data responsibly in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable United States privacy regulations.

Information We Collect

We collect information you voluntarily provide when you contact us, request a free audit, subscribe to our newsletter, or engage our services. This may include your name, email address, phone number, company name, website URL, budget range, and the details you share in your message or during a consultation.

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, pages visited, referral source, and interaction data collected through cookies, analytics tools, and tracking pixels.

When you use our AI assistant chat widget, the information you share in that conversation — such as your name and email if you provide them — is collected to respond to your inquiry and route it to our team.

How We Use Your Information

We use your personal information to respond to inquiries, deliver our services, schedule consultations, send proposals and reports, and manage our client relationships.

We use technical and interaction data to analyze site performance, understand how visitors use our content, optimize our marketing campaigns, improve user experience, and detect and prevent fraud or misuse.

With your consent, we may send you marketing communications such as our newsletter and service updates. You may unsubscribe at any time using the link in any email or by contacting us at marketing@targethigh.ca.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, measure traffic, and understand how the site is used. We use analytics tools such as Google Analytics and Google Tag Manager to collect aggregated usage data.

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the site, but the core pages will remain accessible.

We also use tracking pixels and conversion tags from platforms such as Google and Meta to measure the effectiveness of our campaigns and to deliver relevant content to interested audiences.

Information Sharing and Disclosure

We do not sell your personal information. We share it only when necessary to deliver our services, comply with legal obligations, or protect our rights.

We may share information with trusted service providers who support our operations — such as our CRM, email, analytics, and hosting providers — under agreements that require them to protect your data and use it only for the purposes we specify.

We may disclose information when required by law, court order, or to protect the safety, rights, or property of our business, our clients, or others.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration.

These measures include access controls, encryption in transit, secure infrastructure, and regular reviews of our data handling practices.

No method of transmission or storage is completely secure, but we work to protect your information using industry-standard practices and continuous improvement.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we securely delete or anonymize it in accordance with our retention schedule and applicable law.

Your Privacy Rights

You have the right to access the personal information we hold about you, request corrections if it is inaccurate, and request deletion of your data in certain circumstances.

You may also withdraw consent for marketing communications at any time, opt out of tracking where applicable, and request a copy of your information.

To exercise any of these rights, contact us at marketing@targethigh.ca. We will respond within a reasonable timeframe and in accordance with applicable law.

Third-Party Links

Our site may contain links to third-party websites and social media profiles, including Facebook and LinkedIn. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Interactions with third-party platforms are governed by their respective terms and privacy policies.

Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.

If you believe we have collected information from a minor, please contact us so we can remove it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated version on this page and update the effective date accordingly.

We encourage you to review this page periodically to stay informed about how we protect your information.